Privacy Policy & Terms of Service
Last Updated: January 2025
Applicable To: ChainSignal.biz.id and WalletDNA™ Services
1. Privacy Policy
1.1 Data We Collect
- Account Data: Email, username, and tier (Pro/Enterprise)
- Wallet Data (Self-Custody Only):
- • Public addresses (never private keys)
- • Transaction history (read-only via API)
- • On-chain analytics metadata
- News Preferences: Saved alerts and watched keywords
- Usage Data: IP, device info, and cookies (opt-out available)
1.2 How We Use Data
| Purpose | Legal Basis |
|---|---|
| Deliver core analytics | Performance of contract |
| Improve algorithms | Legitimate interest |
| Fraud prevention | Legal obligation |
| Marketing (opt-in) | Consent |
1.3 Data Sharing
- Never Sold to third parties
- Limited Sharing with:
- • Regulated custodians (for Enterprise vaults)
- • Compliance providers (e.g., Chainalysis for AML)
- • Infrastructure partners (AWS, Neon DB) under GDPR contracts
1.4 Security Measures
- Encryption: AES-256 for data at rest, TLS 1.3 for transit
- Access Controls: Role-based permissions + 2FA enforcement
- Audits: Annual penetration testing by Cure53
2. Terms of Service
2.1 WalletDNA™ Usage
Self-Custody: You retain full control of private keys. We cannot:
- • Recover lost keys
- • Reverse transactions
- • Access funds without explicit PSBT approval
Prohibited:
- • Mixing illicit funds (OFAC-sanctioned addresses blocked)
- • Automated scraping without API plan
2.2 API & Data Rights
Tier Limits:
| Tier | Requests/Min | Alerts |
|---|---|---|
| Free | 10 | 3 |
| Pro | 500 | 50 |
| Enterprise | Custom | Unlimited |
Ownership: You retain rights to your wallet data; we anonymize analytics.
2.3 Liability
- No Warranty: Market predictions are probabilistic, not financial advice.
- Cap on Damages: Liability limited to 6 months of subscription fees.
3. Cookie Policy
- Essential: Session cookies for login (cannot opt out)
- Analytical: Matomo for anonymized usage stats (opt-out in settings)
- Marketing: Google Ads (disabled by default for EU/GDPR)
4. Dispute Resolution
- Governing Law: Singapore (for international arbitration)
- Process: 30-day mediation → Binding arbitration via AAA
5. Updates & Contact
- Changes: 30-day notice via email for material updates
- DPO Contact: privacy@chainsignal.biz.id
User Acknowledgment
By using ChainSignal, you confirm you're ≥18 years old and accept automated decision-making for risk scoring.